“Compu-Gen has been supporting our organization’s IT needs for the past three years. Initially, Compu-Gen completely managed...
What is Managed Services?
A managed service provider (MSP) offers management and support of IT services, applications and equipment. As businesses become increasingly dependent on these services the need for a reliable service with a monthly or annual budget allowing business owners and employees to focus on their core functions.
The scope of service provided by an MSP varies according to the customer’s needs and can involve simple system upgrades to full network management and support for a pre-established monthly fee. The key element is that it is preventive and proactive in nature.
Proactive Managed IT Services
Compu-Gen proactively monitors the overall health of your network and systems with our TotalCare management platform 24/7/365. The health and configuration of workstations and server(s) are monitored to verify hard drive operation, CPU, memory usage, and the examination of critical error logs. Confirm network backup systems are working properly to prevent expensive data loss and potential downtime. Schedule and confirm Microsoft Windows updates are performed successfully to help protect servers and workstations against security vulnerabilities. Verify all virus definitions and anti-virus measures are working properly. We will set thresholds to protect your business and monitor activity. TotalCare customers automatically receive expedited service for break fix repairs, on-site calls, and remote service.
HIGHLY RATED | CLOUD BASED | NO RENEWAL PROCESS
- No Renewal Dates
- High performance threat protection engine powered by Webroot
- Low impact on system resources won’t slow down your computer.
- Detects & Blocks Viruses, Worms, Spyware, Trojans, Bots and Rootkits
- Doesn’t need constant attention! So you can focus on what you intended to do
REMOTE LOCK | REMOTE WIPE | GEO TRACKING
Enroll all employee and company-owned mobile devices via SMS text, email, QR code or URL
Configure and apply corporate settings for Exchange, Wi-Fi, VPN, LDAP and third party email
Configure and enforce security policies, including passcode complexity requirements, device auto-lock and number of failed passcode attempts before a device wipe
Always-On Email Means You Are Always Connected
- Minimize email downtime
- Automated, worry free email delivery protection
- Web-based Access
- Compatible with Microsoft Exchange and other business email platform
- Susquehanna Community Health & Dental Center
“We have been using Compu-Gen for our hardware needs since 2000. They continue to provide us with great service and would highly recommend...
Lynne SnyderMuncy Family Practice
“They have helped my business with many tech and support issues. I always recommend them to friends and business associates.”
George HeimThe Autowashery Inc. – Ultimate Express Car Wash
“Compu-Gen has been exceptional at handling all of our IT needs. They are very responsive and assist us almost immediately no matter how critical...
Rebecca PerrottoPMF Industries
“We’ve relied on Compu-Gen for our technology needs for over 12 years – they have gone beyond the call of duty for us.”
Jeff Runge, MISTruck-Lite Inc